Cancellation policy

Some products in our store may be available as subscriptions. This policy explains how you can change or cancel a subscription purchase.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries based on the subscription frequency you select.

Your payment details will be stored securely, and you will be charged for each recurring delivery unless you choose to pay in advance, where applicable.

Subscriptions may automatically renew unless canceled. If you do not wish to continue your subscription, you may cancel it at any time before your next order is processed.

To cancel or change your subscription, use the subscription management options provided through your account or order confirmation emails, where available.

Once a subscription order has already been processed or shipped, it may not be possible to cancel that individual order. Please refer to our Return & Refund Policy for information regarding eligible returns and refunds.

If you need assistance with your subscription, please contact us at contact@lilloos.com.